Betting is more than just chasing wins — it's meant to be part of the fun. 11 Crickex wants you to always play in control, so the game adds joy to your life, not stress.
Responsible gaming means enjoying betting while staying fully in control at all times. 11 Crickex is committed to creating a fun and safe gaming environment. We believe betting should be for entertainment — not as a source of income.
Many people in Bangladesh enjoy cricket betting as a fun pastime, but without boundaries it can become a real problem. That's why 11 Crickex encourages every user to play responsibly and provides all the tools needed to do so.
✅ 11 Crickex's commitment: Your wellbeing matters more to us than profit. All our responsible gaming services are completely free.
11 Crickex provides multiple tools to help you build safe and healthy betting habits.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it takes effect automatically.
Decide in advance how long you want to play each day. Once that time is up, 11 Crickex will automatically alert you or end your session.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. No betting is possible during this period.
If you feel you need an extended break, you can fully self-exclude for anywhere between 6 months and 5 years. This option is always available to you.
Set up automatic betting stops once you've reached a certain loss amount. This keeps you from chasing losses in the heat of the moment.
Our trained support team is available 24/7, seven days a week. Contact us any time for immediate assistance with any issue.
If any of the signs below sound familiar, it may be time to reach out for help. Responsible gaming starts with knowing your own limits.
⚠️ Remember: There's no shame in recognizing these signs. Seeking help takes courage, and 11 Crickex is here for you every step of the way.
You feel the urge to bet more to chase losses.
You're hiding your betting from family or friends.
You want to stop betting but find you can't.
You're struggling to focus on daily responsibilities, studies, or work.
You're spending beyond your designated betting budget.
You feel irritable or restless when you're not betting.
You're cutting back on bills or essential family expenses to fund your betting.
You're reinvesting your winnings instead of setting them aside.
Following these rules makes responsible gambling much easier to maintain.
Set a fixed monthly budget for betting and never go beyond it.
Never think of betting as a way to make money. It's a form of entertainment.
Set a daily time limit for playing and stick to it. Extended sessions can cloud your judgment.
Never bet when you're angry, frustrated, or under the influence. The risk of making a costly mistake is far too high.
Don't place another bet the moment you lose. Step away, take a breath, and clear your head first.
Talk openly with the people close to you about your betting habits. Keeping things hidden only makes problems worse.
When you win, don't put it all back in. Set aside at least half.
Never bet with borrowed money or credit. It's the leading cause of financial hardship.
You don't need to play every day. Take a few days off each week and focus on other things.
If you're struggling to stay in control, reach out to the 11 Crickex support team or a professional counselor.
Keep your betting experience safe by using these tools directly from your account.
Set your own deposit, withdrawal, and bet limits directly from Account Settings. Changes take effect immediately.
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've spent.
View a full history of all your bets, wins, losses, deposits, and withdrawals at any time.
Lock your account instantly with a single click, any time. It takes effect immediately and suspends all betting activity.
You'll receive an automatic SMS or email notification when your wallet balance drops below a set amount.
Our trained staff are available to guide you personally whenever you need it. All support sessions are completely confidential.
Answer the questions below honestly. They'll help you become more aware of your own betting habits.
💜 If you answered "Yes" to any of the questions above, please talk to our support team. We're here to help, not to judge.
Answers to the most frequently asked questions about responsible gaming.